No sound from CD because CD was not inserted properly
Cause:
The CD was inserted in the drive incorrectly.
Solution:
Make sure the CD is inserted in the CD-ROM drive correctly.
1) Verify that the CD is inserted in the CD-ROM drive label side up.
2) Verify that the CD is positioned carefully in the drive, and is resting on the spindle without blocking the drive door as it closes.
CAUTION: Do not try to jam a CD into the drive, or force the CD-ROM drive door shut. Both the CD and the drive may be seriously damaged.